What does __Personal Interaction__ have to do with effective software development? '''''Lots!''''' As Jerry Weinberg says, "It's always a people problem." As the [[http://www.agilemanifesto.org/|Agile Manifesto]] states, "'''Individuals and interactions''' over processes and tools." Effective teamwork starts with effective interaction between individuals. == Techniques to improve interaction == * ListeningSkills * GivingFeedback * [[http://www.testingreflections.com/node/view/4158|Expressing Appreciation]] (Mike Kelly) * IntrospectionAndRetrospectives == For further learning == * [[http://www.ayeconference.com/|AYE Conference]] -- Amplifying Your Effectiveness * [[http://www.estherderby.com/workshops/secrets.htm|Secrets of Agile Teamwork]] by Esther Derby and Diana Larsen.