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Things said by others that I don't want to lose.
The short stuff is on the FortuneCookies page. In addition:
[http://www.pragmaticprogrammer.com/articles/may_04_oo1.pdf Object-Orientation in One Sentence] by Andy Hunt and Dave Thomas, and their related article [http://www.pragmaticprogrammer.com/articles/jan_03_enbug.pdf The Art of Enbugging]
[http://www.developertesting.com/archives/month200502/20050218-IsItWiseToAimForNTF.html Is it Wise To Aim for 100% NTF?] by Kevin Lawrence--a cautionary tale about the use of metrics.