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  * "We worked through the whole project, looking for what worked well, what lessons were learned, what could be done differently next time, and what topics needed more detailed study." [Kerth]  [http://www.retrospectives.com/pages/RetrospectiveKeyQuestions.html The 4 Key Questions]   * "We worked through the whole project, looking for what worked well, what lessons were learned, what could be done differently next time, and what topics needed more detailed study." [Kerth]
   * [http://www.retrospectives.com/pages/RetrospectiveKeyQuestions.html The 4 Key Questions]
    1. What did we do well, that if we don’t discuss we might forget?
    1. What did we learn?
    1. What should we do differently next time?
    1. What still puzzles us?

TableOfContents

Some techniques useful for IntrospectionAndRetrospectives.

Outline

Advance preparation

  • If an outside facilitator, interview participants ahead of time.
  • Ask "the attendees to become high-tech archaeologists and search their office for important artifacts related to their project." [Kerth]

Creating safety

  • Understand what a retrospective is, and is not.
  • Prime Directive

    • Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand. - Norm Kerth James Shore recommends asking each participant individually for verbal acceptance of the Prime Directive.

  • Secret ballots to measure sense of safety, at the beginning and after establishing rules.
    1. I'll just keep my mouth shut
    2. I'll agree with whatever the group says
    3. I'll discuss the non-controversial topics
    4. I'll discuss almost anything
    5. I'm willing to talk about anything
  • Establish ground rules
    • We will try not to interrupt.
    • We will accept everyone's opinion without judgment.
    • We will talk from our own perspective, and not speak for anyone else.
    • There will be no jokes about other people in the room.
    • These ground rules can be amended after any break.
  • Consider splitting into natural-affinity groups (e.g., managers and developers) to reduce duplication or enhance safety.
  • Talking Stick

Objective level - What?

  • Timeline [Kerth] [Derby-notes]
  • Artifacts Exercise [Kerth] -- Display the artifacts collected ahead of time
  • Collect list of memorable events that were enjoyable, frustrating, or puzzling. [Shore]
  • Think of things you'd like to see increase, decrease, and remain the same. [Shore]

Selection

  • Dumb Mapping (10 minutes) [Shore]
    • Categorize and group
    • Vote (dots) on most important

Reflective level – Gut?

  • Mining the Timeline for Gold Exercise [Kerth]
    • "We worked through the whole project, looking for what worked well, what lessons were learned, what could be done differently next time, and what topics needed more detailed study." [Kerth]
  • Define Success Exercise [Kerth]

Interpretive level – So what?

Decisional level – Now what?

  • Cross-Affinity Teams Exercise [Kerth]
    • "reviewed, organized and prioritized the topics that needed more detailed study"
    • study their assigned problem from many perspectives
    • look for a number of possible solutions
    • develop a proposal

Uncategorized

References